4G Calling (also known as voice over LTE or VoLTE) is a service that is available on all iD Mobile plans.
The benefits of using 4G Calling include:
- Improved coverage
4G smashes through indoor blackspots, so you'll be able to make phone calls in more places - Superior call quality
Calls are clearer than a typical mobile phone call; you'll notice a real improvement in voice quality - Faster connectivity
4G calls can connect up to twice as fast as traditional methods
How do I use 4G Calling?
- Check that your phone is compatible with 4G Calling on iD
You can find a list of all compatible phones here.
- Make sure your software's up to date
Update your phone's software (if needed).
- Ensure 4G Calling (VoLTE) is enabled on your phone
Here’s how to check:
iPhone
- Go to Settings
- Select Mobile Data Options
- Tap Voice & Data
- Toggle on VoLTE
Samsung
- Go to Settings
- Tap Connections
- Select Mobile Networks
- Toggle on VoLTE
- Got to Settings
- Select Network & Internet
- Tap Mobile Network
- Select Advanced
- Toggle on VoLTE
- Make sure you're in a 4G Calling area
Use our coverage checker to check if you’re in an area covered by our 4G/5G network.
How do I know if I’m making a 4G call?
Look for the 4G or LTE icon on the tp of your screen when you’re on a call. If it shows as 4G or LTE, you’re making a 4G Call.
What’s the difference between 4G Calling and VoLTE
There's no difference – it's the same thing. At iD Mobile, we think that '4G Calling' gives you a better idea of what it's all about.
Does 4G Calling cost more than a standard call?
No, 4G calls come out of your standard allowances. Should you run out of minutes, you’ll be charged at the standard out-of-plan rate.