Link not working for 3 months free Apple Music | iD Mobile Community
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Question

Link not working for 3 months free Apple Music

  • May 25, 2025
  • 24 replies
  • 315 views

Mumbles4539
Active Contributor

The link I was given in the purchase confirmation email from ID Mobile for 3 months free Apple Music is not working. This is what I get after clicking on the link.

 

24 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • May 26, 2025

@Tyler Can you help?


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • May 26, 2025

Hey there ​@Mumbles4539, sorry to hear that.

 

Did the link work okay for the other free trials, just not this one?

 

Have you tried via another browser/device at all?

 

Thanks,

Tyler


Mumbles4539
Active Contributor
  • Author
  • Active Contributor
  • May 26, 2025

Hey there ​@Mumbles4539, sorry to hear that.

 

Did the link work okay for the other free trials, just not this one?

 

Have you tried via another browser/device at all?

 

Thanks,

Tyler

It worked for apple tv, I haven't tried the apple arcade one as i have no interest in it.

Yes I have tried different devices and different browsers. 


Mumbles4539
Active Contributor
  • Author
  • Active Contributor
  • May 26, 2025

Would it be possible for you to send me a new link 


Siân W
iD Mobile Employee
Forum|alt.badge.img+19
  • iD Mobile Employee
  • May 27, 2025

Hi ​@Mumbles4539 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview 

We’ll see you there.
 


  • New Contributor
  • June 16, 2025

Hi 

i am having the same problem too

would it be possible to be sent a new link?

thanks 


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  • iD Mobile Employee
  • June 18, 2025

Hi ​@Actuallyb 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Anika


  • New Contributor
  • June 21, 2025

Hi

I am having the same issue, with the same manage after using the link. Could you please help me too.

 Thanks

 Moira


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • June 23, 2025

Hi ​@MGS 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom


  • New Contributor
  • July 15, 2025

Me too didn’t work when I clicked on the link 


Siân W
iD Mobile Employee
Forum|alt.badge.img+19
  • iD Mobile Employee
  • July 15, 2025

Hi ​@eviltooth75 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview 

We’ll see you there.
 


  • New Contributor
  • July 15, 2025

It’s not working says forbidden 403 


Siân W
iD Mobile Employee
Forum|alt.badge.img+19
  • iD Mobile Employee
  • July 15, 2025

OK ​@eviltooth75  if you can reply to our private message, we can get you a new link. Thanks.


  • New Contributor
  • July 15, 2025

Hi ​@eviltooth75 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview 

We’ll see you there.
 

No read my previous 


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  • iD Mobile Employee
  • July 16, 2025

Hi ​@eviltooth75 

 

Sorry what do you mean?

 

Please could you reply to our private message so we can assist further?

 

Anika


  • New Contributor
  • July 16, 2025

Your comment didn’t help the link sent didn’t work either 


Forum|alt.badge.img+6
  • iD Mobile Employee
  • July 16, 2025

Hi ​@eviltooth75 

 

If you’ve replied back to our private message, we can send another new link to you.

 

Anika


  • New Contributor
  • July 30, 2025

I’m getting the same error message, can you please fix this?


Siân W
iD Mobile Employee
Forum|alt.badge.img+19
  • iD Mobile Employee
  • July 31, 2025

Sorry to hear this ​@Cmh123 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview 

We’ll see you there.
 


  • New Contributor
  • August 17, 2025

I am having the same issue 


  • New Contributor
  • August 17, 2025

I  am having the same issue with the Apple Music link, please can you help fix this, thank you 


Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • August 18, 2025

Hi ​@Jogina 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom


  • New Contributor
  • August 20, 2025

@Siân W 

@Tom 

@Tyler C 

 

I am experiencing the same issue. Please can you help resolve for me?


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • August 21, 2025

Hi there ​@TheRealPK, we’ve PM’d you now.

 

Thanks,

Tyler