3 working on fixing a network issue | iD Mobile Community
Skip to main content

3 working on fixing a network issue

  • November 12, 2025
  • 2 replies
  • 25 views

I have switch to ID Mobile yesterday and am now received this message for last 24 hours 

“We're working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing.”

postcode area is ME19, is there anything I can do to resolve, or do I just wait and if no change cancel my contract.

2 replies

Forum|alt.badge.img+2
  • iD Mobile Employee
  • November 12, 2025

Hi ​@Bill1956 

 

Thank you for letting us know. Please bear with us while our team works to resolve the issue and restore your services as quickly as possible.

If the issue persists after 48 hours, please feel free to reach out to us via our social channels (Facebook or Instagram), Live Chat, Community, or email us at socialqueries@idmobile.co.uk
 with the details of your query. We’d greatly appreciate the opportunity to make things right for you.

Kind regards,
Michael Z


  • Author
  • New Contributor
  • November 12, 2025

Thanks for reply, will wait another 48 hours, if not resolved then I will cancel contract.