I am trying to add my other number to my account and not getting the text message come through is there another way to add my number to the account
Solved
adding number to account
Best answer by Daz_S
Yes it is.
It might be quicker if you pop down to your local Currys and simply ask for a replacement SIM. You then need to do this:
https://community.idmobile.co.uk/help-with-your-sim-170/how-do-i-activate-my-new-sim-or-esim-43701
(make sure you’re removing the eSIM)
From a quick read I think I know what’s causing this. To use an iD eSIM it has to be in SIM slot 1. Yours might be in slot 2 if you started with a physical SIM.
+24Hey there
If you’re not receiving the code, please try again later or via another browser or device, and if the issue persists, please contact our live-chat:
https://www.idmobile.co.uk/live-chat
Thanks,
Tyler
Is it possible to change from an eSIM to a regular sim
+22Yes it is.
It might be quicker if you pop down to your local Currys and simply ask for a replacement SIM. You then need to do this:
https://community.idmobile.co.uk/help-with-your-sim-170/how-do-i-activate-my-new-sim-or-esim-43701
(make sure you’re removing the eSIM)
From a quick read I think I know what’s causing this. To use an iD eSIM it has to be in SIM slot 1. Yours might be in slot 2 if you started with a physical SIM.
+24Hey there
You can either contact our live-chat to have one sent out via DPD, or you can collect one from your local Currys store, and activate it yourself here:
https://my.idmobile.co.uk/activate-sim-outside
https://www.idmobile.co.uk/live-chat
Thanks,
Tyler
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