Hi,
I am trying to avail of the Apple TV free trial. However, it’s working correctly. In my efforts to process, I’ve actually paid for my subscription. How can I get this set up correctly please?
Some pictures for context
thanks in advance
Solved
Apple TV Free Subscription Error
Best answer by Tom
Hi
I’d recommend best speaking directly to Apple TV to see why you’d have been charged for a trial to their service, sorry about this.
Tom
+24Hey there
If you have an Apple TV+ account already, then you won’t be able to redeem the subscription, as it’s only for new or returning customers.
Therefore, you would need to wait for your current subscription to end before redeeming the free trial if it’s possible.
Thanks,
Tyler
Hi,
thanks for the response.
i am not an existing customer, i am a returning customer
Yes. But it’s been dormant as I have not been paying the subscription
+25Hi
I’d recommend best speaking directly to Apple TV to see why you’d have been charged for a trial to their service, sorry about this.
Tom
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