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Bill capping

  • October 3, 2024
  • 5 replies
  • 384 views
RobC
Community Member
  • RobC
  • Community Member

If I set a bill cap of £0 does that mean I will never be billed for anything above my contract or does it mean I have no bill cap set?

Best answer by Matthew T

@RobC -

You won’t be billed for out-of-plan usage. Thanks.

    5 replies

    Matthew T
    iD Mobile Employee
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    • Matthew T
    • iD Mobile Employee
    • Answer
    • October 23, 2024

    @RobC -

    You won’t be billed for out-of-plan usage. Thanks.

    iD Community Manager
    P
    New Contributor
    • PLS123
    • New Contributor
    • February 14, 2025

    @RobC -

    You won’t be billed for out-of-plan usage. Thanks.

    I am going to the Far East for a couple of weeks. If I set my bill cap to £0 will this prevent me from receiving any calls/texts whiist roaming abroad ?    

    M
    Helpful Contributor
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    • MattThommmo
    • Helpful Contributor
    • February 14, 2025

    ​Yes, @PLS123 that is right. You can also not enable Roaming on Device and iD Mobile app.. to be doubly sure!

    Decembersangel72
    Gold Contributor
    Forum|alt.badge.img+16

    Hi ​@RobC 

    Here are 3 of iD Mobile help pages with regards to Bill Capping:-
    https://www.idmobile.co.uk/help-and-advice/capping

    https://www.idmobile.co.uk/help-and-support/billing/bill-capping
    https://www.idmobile.co.uk/help-and-advice/our-plans

    Hope this helps x
     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • February 16, 2025

    Hi ​@PLS123 

     

    Thanks for posting. 

     

    We do hope the responses from our members has resolved your query. 

    Please get tin touch if you require any further assistance.

     

    Thanks, 

     

    Nat 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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