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Question

billing

  • April 29, 2026
  • 1 reply
  • 3 views
P
Community Member

I need to cancel my old plan 

I have created a new plan for £8 a month and still being charged for my old plan which isn’t really fair 

    1 reply

    K
    iD Mobile Employee
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    • Kwanele Z
    • iD Mobile Employee
    • April 29, 2026

    Hi ​@Paul cooper,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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