Yet again, I'm trying to buy a bundle. I click the order I'm then taken to my card app to confirm order but payment not received by my account and just taken through the process again ! This has happened before and I have later found out, several payments had been made ??
Solved
Bundle payment not actioned
Best answer by Kash M
Hi
Welcome to the Community!
Sorry to hear that several payments have been taken.
Are the payments pending or have they processed?
Is the card in your name and registered to the same address as the iD Mobile account?
Please let us know and we can PM you to check this out.
Kash
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.