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can i add landline numbers to call package

  • August 10, 2024
  • 5 replies
  • 112 views

I'm new to ID mobile and didn't realise landlines were not included in my contract. Is there a way to add these on like a bolt on? 

Best answer by Tom

Hi @Pamrobertson83 

 

You should be able to call standard, residential landlines, however premium landlines would not be included, there isn’t anything to add on to change this, sorry.

 

Tom

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Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8314 replies
  • Answer
  • August 15, 2024

Hi @Pamrobertson83 

 

You should be able to call standard, residential landlines, however premium landlines would not be included, there isn’t anything to add on to change this, sorry.

 

Tom


  • Author
  • New
 Contributor
  • 1 reply
  • August 15, 2024

Thanks Tom.

I can make calls but these are charged at 40p per minute and I didn't realise this when I took out the contract as it said unlimited so I assumed that included landlines but it doesn't. 

You don't realise how many times you call landlines still for Dr's appointments, hospitals or even the local takeaways! 


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3978 replies
  • August 21, 2024

Hey there @Pamrobertson83, sorry for any confusion.

 

To confirm, you can call these numbers, however, the premium landlines will be charged.

 

Thank you,

Tyler


  • New
 Contributor
  • 1 reply
  • May 28, 2025
Call Anytime any network 40p per min

means

 


Decembersangel72
Silver Contributor
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Hi ​@Pamrobertson83 

iD Mobile's plans include calls to standard UK mobile numbers, numbers starting 01, 02, 03 and also Freephone numbers starting with 0800 and 0808.
Charges are incurred when calling 084, 087, 09 and 118 numbers and also Non-standard 07 numbers.
 

You can find out the £ for any ‘out of plan’ charges here:-
https://www.idmobile.co.uk/help-and-advice/call-charges
 

Under the ‘Standard out-of-plan changes’ table you will see a link for Non-Standard 07 Numbers and this lists those that incur a charge.

This link also shows the same information but in a nicer format:-
https://www.idmobile.co.uk/nonstandard07numbers


Hope this helps x