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Can I use my current allowance of 100gb nd unlimited txt and call abroad somewhere like japan or egypt? or do i need to pay beyond my allowance?

  • July 18, 2023
  • 8 replies
  • 922 views
Mahid
Community Member

Hello,

I am kinda confused as to how the roaming system works, for example if i were to travel to japan would I have to pay per MB used or would I be using my data from my current allowance? 
 


 

Best answer by andewhite

Okay @Mahid, the calls, texts and data allowances included with your iD plan can only be used within the UK, and the inclusive EU roaming area. 

If you roam elsewhere, for example in Japan, you’ll be charged at the roaming rates applicable for the country in which you’re roaming.

The roaming charges for Japan are: 

 

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8 replies

andewhite
Platinum 
Contributor
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  • andewhite
  • Platinum 
Contributor
  • Answer
  • July 18, 2023

Okay @Mahid, the calls, texts and data allowances included with your iD plan can only be used within the UK, and the inclusive EU roaming area. 

If you roam elsewhere, for example in Japan, you’ll be charged at the roaming rates applicable for the country in which you’re roaming.

The roaming charges for Japan are: 

 

Forum member (non-iD).
    Mahid
    Community Member
    • Mahid
    • Author
    • Community Member
    • July 18, 2023

    Ohhh so would it be financially better to get a local sim there? For the duration of the trip? 

      WelshPaul
      Platinum 
Contributor
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      • WelshPaul
      • Platinum 
Contributor
      • July 18, 2023

      That is something for you to decide @Mahid.

      I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
        Mohammed H
        iD Mobile Employee
        • Mohammed H
        • iD Mobile Employee
        • July 20, 2023

        Ohhh so would it be financially better to get a local sim there? For the duration of the trip? 

        Most likely @Mahid  unless you’re comfortable with the above rates (which would hit your cap very quickly).

        Mohammed

         

        Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
        D
        Active Contributor
        • Daisylou
        • Active Contributor
        • August 28, 2023

        If I turn off data roaming in app and on my phone whilst in Japan, and only use hotel wifi for calls, data etc, will I still get an out of area charge from ID. 

        andewhite
        Platinum 
Contributor
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        • andewhite
        • Platinum 
Contributor
        • August 29, 2023

        If I turn off data roaming in app and on my phone whilst in Japan, and only use hotel wifi for calls, data etc, will I still get an out of area charge from ID. 

        Just set the bill cap for your iD account to £0 @Daisylou - that will ensure you’re not charged in Japan.

        Forum member (non-iD).
          D
          Active Contributor
          • Daisylou
          • Active Contributor
          • August 29, 2023

          Thank you. Had a bad experience with previous provider. Did all they said and still got charged. Don’t want to make the same mistake. 

            Tom
            iD Mobile Employee
            Forum|alt.badge.img+25
            • Tom
            • iD Mobile Employee
            • August 30, 2023

            Hi @Daisylou 

             

            I’d recommend the same above from @andewhite, set the bill cap to £0 and you won’t be charged anything extra.

             

            Tom

            Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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