For the last few weeks, both my wife and my phones (seperate IDMobile accounts) are unable to make calls without resorting to the use of WhatsApp or Messenger.You dial a number and it just hangs in silence, no ringing tone. Nothing happens.On occasion the person you are calling, calls you to say they have received a call from you, but after repeating ‘hello’ a number of times, they hang up and ring you direct.This has been going on for weeks, so I am hoping somebody can enlighten me with a solution.Thanks B

Thanks Joe,It’s not just the house, we experience the same issue whilst out shopping.Basically the most common experience by either of us is, you call somebody on the phone, there is no ringing and it just hangs there. Every so often it will ring.However, what normally happens is, the person we rang, rings back and says the answered and kept saying hello but heard nothing.Will continue to report whilst we look for a different providerRegardsBungy

Hi @bungysWe’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.Alternatively, if you are currently logged in, you can use the following link:https://community.idmobile.co.uk/inbox/overviewWe’ll see you there.Tom

Can no longer make telephone calls on idmobile, have to resort to WhatsApp or Messenger. What has happened to the network?

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