Can't make calls - and when I received them phone goes cuts off | iD Mobile Community
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Question

Can't make calls - and when I received them phone goes cuts off

  • October 13, 2025
  • 2 replies
  • 21 views

When trying to make call I have to restart my phone then I can finally call the person. When I am on the phone the call gets cut off many times and the person has to call me back. This started about a month ago. Ive tried to take sim out of phone and put back in. coverage is great. I have put sim in a new phone still got the same problem. Please help. Thanks 

2 replies

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • October 13, 2025

Hi ​@carebear27,

Welcome to the Community!

Sorry to hear that. Have you tested the SIM in another handset?

 

Kash


  • Author
  • New Contributor
  • October 13, 2025

Yes and still the same problem