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Question

Can’t set voicemail pin

  • July 14, 2026
  • 1 reply
  • 6 views

Similar to other questioners - when I try to set up a voicemail pin it asks me to call from my mobile and hangs up. I am calling from My mobile and have tried turning voicemail off and on - any advice welcome!

1 reply

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  • iD Mobile Employee
  • July 15, 2026

Hi ​@Notsurewhyineedausername 

 

Thank you for getting in touch with us. I am so sorry to hear you're having issues setting up your voicemail PIN.

 

Please try the following steps:

Turn your phone off and back on again.

Dial 123 directly from your iD Mobile SIM

If prompted, follow the options to set up your voicemail PIN.

 

Thank you,

 

Zandile m

The iD Mobile Team