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Can you help me submit a PAC for a new order. I thought I could submit at checkout but this did not seem to appear as an option.

  • August 11, 2026
  • 1 reply
  • 12 views

  • Community Member

Can you help me submit a PAC for a new order. I thought I could submit at checkout but this did not seem to appear as an option. 

1 reply

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  • iD Mobile Employee
  • August 12, 2026

Hi ​@CW1,


I've just sent you a private message to help get this sorted.


To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


I'll speak to you there.


Thanks.