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cancellation


Clare1010
Community Member

I would like to cancel and pay off my contract 

I cannot get through anywhere! Everything is automated and leads to nowhere. Can someone actually deal with this for me please 

Best answer by Will R

Hi @Clare1010,

 

Cancelling your plan shouldn’t be difficult at all sorry. Please click here to see all the relevant information on how to get that sorted.

 

If you find you still require assistance, please let us know and we’ll be happy to provide it.

 

Will

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3 replies

Will R
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • Answer
  • January 14, 2021

Hi @Clare1010,

 

Cancelling your plan shouldn’t be difficult at all sorry. Please click here to see all the relevant information on how to get that sorted.

 

If you find you still require assistance, please let us know and we’ll be happy to provide it.

 

Will


Clare1010
Community Member
  • Author
  • Community Member
  • 0 replies
  • January 16, 2021

I still cannot get anywhere with your website. Can you please do this manually for me. Here is the phone number xxxxxx. 
Please respond ASAP to sort this. I am so fed up of chasing this. 
clare 


Mohsin
iD Mobile Employee
  • iD Mobile Employee
  • 2173 replies
  • January 18, 2021

Hi Claire,

We will send you a Private Message so we can help with canceling your sim.

-Mohsin