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Cant make outbound calls. inbound calls ring out but dont show up on my phone, just get a missed call text


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my usual phone is out for repairs. using a Pixel 3a in the interim which is unlocked to all networks.

just noticed today that i cannot receive inbound calls. i called myself from another phone, it rings as normal then goes to vmail. the calls don't come through to the phone, instead, i get a missed call text. 

i also cannot make outbound calls, there is no dial tone, just silence.

 

texts and data work fine.

Best answer by MZone

You need to make sure you have VoLTE enabled or 4g calling in your settings. If not available do a software update on the phone. 

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MZone
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  • May 12, 2025

You need to make sure you have VoLTE enabled or 4g calling in your settings. If not available do a software update on the phone. 


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3801 replies
  • May 13, 2025

Hey there ​@k0ys, we hope the kind advice from ​@MZone has been able to help, and we do recommend enabiling VOLTE.

 

If you have any further questions or if this doesn’t work, please do let us know.

 

Thanks,

Tyler