Because nothing on this app or website ever works, every time I try to pay my bill it says error please try again later, how do I solve this?.
Solved
Cant pay bill
Best answer by andewhite
Try calling 7777 from the phone with your iD SIM,
This should have an option for the iD telephone automated payment service.
Otherwise have a web chat with iD customer service - the advisers work until 8pm on weekdays.
+26Try calling 7777 from the phone with your iD SIM,
This should have an option for the iD telephone automated payment service.
Otherwise have a web chat with iD customer service - the advisers work until 8pm on weekdays.
+24Hey there
You can call our iD Mobile Payment Line on 0333 003 7777
You'll be asked for your mobile number so please enter: [INSERT NUMBER HERE]
Select Option 2 for Payments & Billing
Select Option 2 again for Making a payment
Your current balance is [INSERT BALANCE HERE]
You'll hear a message of the current balance and if this is correct, press Option 1 to pay this balance.
If the balance is incorrect, please ignore the amount you hear and press Option 2 to pay a different amount.
Enter the amount in Pence followed by # to make the payment for this amount.
For example - £10.50 you'd enter 1050 followed by #
You'll hear the amount entered and press 1 to confirm.
Then proceed to make the payment.
Thanks,
Tyler
Literally none of this has helped, I cant make a payment on the site, app or by phone and I do not know why.
+25Hi
What happens when you try to pay by phone? Do you hear an error or anything?
Tom
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