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cant recieve calls


Tom1967
New
 Contributor

Just switched to ID using a PAC code to bring my number across. I have had a text saying the number switch has been completed.  I can call out but can't recieve any calls, looking at SIM manager the call and SMS toggles are greyed out. I have checked the VoLTE settings are connected, manually chosen ID  in the network operators section and reset the settings. Is there anything else I can do.

Best answer by MZone

Port can take upto 10pm tonight to fully complete. Ignore the message. Keep switching your phone off/on again during this time until everything works as expected. 

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MZone
Gold Contributor
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  • Gold Contributor
  • 686 replies
  • Answer
  • March 21, 2025

Port can take upto 10pm tonight to fully complete. Ignore the message. Keep switching your phone off/on again during this time until everything works as expected. 


Tom1967
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  • 1 reply
  • March 21, 2025

Cheers


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3294 replies
  • March 24, 2025

Thank you for your assistance ​@MZone, and welcome to iD ​@Tom1967!

 

Let us know if any further questions.

 

Thanks,

Tyler