Hi all,
I need to update the address of my ID Mobile account, so that it updates on my Experian Credit Score Report. It is currently an old address and I need the new one.
Just over a month ago (on the 15th Aug 2024) I managed to change the BILLING ADDRESS inside of the ID Mobile website (I clicked “View my plan” --- “edit details”--- and changed it there).
I expected this address change to be reflected in my Experian Credit Score Report however it still hasn’t updated, 35 days later.
Should i just be patient, or is this Billing address not the correct address to change- perhaos there is an “Account holder’s address” or suchlike that needs changing instead?
Please help! It’s affecting my credit score and therefore my chances to get a mortgage approved, not to mention being the most dull way to spend my time troubleshooting.
Thanks!
Roddy
