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Question

Changing existing phone number

  • July 21, 2026
  • 1 reply
  • 15 views

Shano
Community Member

Hi all. I have 2 accounts, one of which I maintain for my daughter. She has now started receiving many unwanted calls and abuse and I need to change her number. The account has been active for 10 months so changing to another is not an option. Can this be done please. 

1 reply

Hosai W
iD Mobile Employee
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  • iD Mobile Employee
  • July 22, 2026

Hi ​@Shano,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai