I am due to upgrade but the phone chooses it gives i do not want. The phone i want shows on the website for a package i would be happy with. How can i do this wihtout cancelling and restarting new contract??
Solved
Choose upgrade phone
Best answer by andewhite
You can also discuss your upgrade options with the iD sales team,
Contact sales on 020 7139 1397, between 9am - 6pm.
However, it’s unlikely iD will change the upgrade offers available through your iD account.
If your offers aren’t suitable, unfortunately you’ll probably need to start a new contract to get the phone you’re after.
+26You can also discuss your upgrade options with the iD sales team,
Contact sales on 020 7139 1397, between 9am - 6pm.
However, it’s unlikely iD will change the upgrade offers available through your iD account.
If your offers aren’t suitable, unfortunately you’ll probably need to start a new contract to get the phone you’re after.
Forum member (non-iD).
1 person likes this
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Log in to the iD Community.
Not a member yet? Create an account
Please note: 'Log in with Facebook' is no longer available. If you used this service, you'll need to create a password to keep using the iD Community. Click 'Forgot Password?' to get started.
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.