I am looking to make a complaint about my most recent bill. It says that I have additional charges of £45! Why is this. I was in Corfu and as per my research before travelling, this is included within my standard usage.
Complaint about my bill
Hi
Thanks for getting in touch. I'm sorry to hear that you've noticed additional charges of £45 on your latest bill.
We'd be happy to look into this for you and check the reason for these charges. As we’ll need to access your account details, please send us a private message via our socials (Facebook or Instagram) or via our live chat at https://www.idmobile.co.uk/live-chat
Thank you,
Zandile m
The iD Mobile Team
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