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data roaming

  • August 3, 2026
  • 1 reply
  • 7 views
H
Community Member

I'm abroad and I've paid for beyond roam on two of my sons phones but it's taken a few off so both bills are £70 extra on one and £35 extra on another instead of just one £35 on each for 10days of 20gb 

How can I get it taken off please 

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • August 4, 2026

    Hi ​@Heather01,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M
    The iD Mobile Social Media Team

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