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data roaming in france


Susan McCarthy
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 Contributor

Hi, I’m in France. Just wondering if unused data when roaming in France is carried over , I’m guessing not. But more importantly how do I check my usage as I really don’t want to pay the additional charges. 
many thanks. Sue

Best answer by Tom

Hi @Susan McCarthy 

 

To see how much data you’re able to use while roaming, we’d recommend using the below;

 

https://www.idmobile.co.uk/help-and-advice/eu-roaming/fair-usage-policy

 

To avoid any unwanted out of plan charges, it’s worth setting a bill cap in the iD Mobile app.

 

Tom

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andewhite
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  • April 30, 2024

Unfortunately, you can’t check your mobile data usage from your iD account during a billing period, @Susan McCarthy

You can check mobile data usage on your phone though. 

Most iD plans have a 30GB/month roaming mobile data allowance for France.

 


Susan McCarthy
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  • April 30, 2024

Many thanks, it’s as I suspected , quite annoying really. I’m sure this could be fixed. 
will have to be careful. Ohh la la. 


andewhite
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Apparently iD will send an SMS once your data usage reaches a certain threshold, @Susan McCarthy.

 


Tom
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  • May 2, 2024

Hi @Susan McCarthy 

 

To see how much data you’re able to use while roaming, we’d recommend using the below;

 

https://www.idmobile.co.uk/help-and-advice/eu-roaming/fair-usage-policy

 

To avoid any unwanted out of plan charges, it’s worth setting a bill cap in the iD Mobile app.

 

Tom