If I purchase an add on for 10 days roaming in the USA and on day 7 travel to Canada can I use the remaining 3 days of the add on in Canada or do I have to purchase a new ad on data roaming for Canada?
Data roaming in the USA and the Canada
Best answer by Gemma M
Hi
Thanks for getting in touch.
The USA roaming add-on can only be used while you are in the USA. It will not carry over to other countries.
This means if you travel from the USA to Canada, you would need to purchase a separate roaming add-on for Canada in order to use your services there.
Each roaming add-on is country-specific and cannot be used across different destinations.
Regards,
Gemma M
The iD Mobile Social Media Team
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