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Question

Dept collectors Letter

  • July 16, 2026
  • 1 reply
  • 7 views

  • Community Member

Hi, 

I have received a letter from a debt collector claiming I owe money to ID yet I don’t and I feel it’s a scam. Can anyone help with this? Or has anyone else experienced it?

thank you 

1 reply

Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • July 17, 2026

Hi ​@Iki,

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

 

We'll speak to you there.

 

Thanks,

 

Gemma M

The iD Mobile Social Media Team