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Duncan Smith
Community Member
Community Member
June 27, 2025
Solved

eSIM

  • June 27, 2025
  • 7 replies
  • 1272 views

I need an eSIM for my new phone 

 

 

 

    Best answer by Siân W

    hi ​@Duncan Smith  hopefully this article will help - How do I get a replacement SIM or eSIM? | iD Mobile Community

    7 replies

    Siân W
    iD Mobile Employee
    Siân WAnswer
    iD Mobile Employee
    June 30, 2025

    hi ​@Duncan Smith  hopefully this article will help - How do I get a replacement SIM or eSIM? | iD Mobile Community

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    January 22, 2026

    I need eSIM transfer into my new ip

    Lamiya C
    iD Mobile Employee
    iD Mobile Employee
    January 24, 2026

    Hi ​@Nureenimam ,

     

    You can transfer your eSIM to your new iPhone by following these steps:

    -On your new iPhone, go to Settings > Mobile Data > Add eSIM

    -Choose Transfer from nearby iPhone (if available) or Use QR code

    -Follow the on-screen instructions to complete the transfer
     

    If you can’t see the transfer option, please log in to the iD Mobile app and request a replacement eSIM, or contact us and we can help activate it for you.

     

    Lamiya

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    New Contributor
    June 30, 2026

    need an eSIM for my new phone 

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    July 2, 2026

    Hi ​@Abdu Ali,

     

    As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat

     

    Once connected, simply explain your request and an advisor will assist you further.

     

    Thank you for your understanding.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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    New Contributor
    July 3, 2026

    Hello, is there any plans for id to do the esim for apple watch? Id rather stay with yourselves if there is. 

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    July 3, 2026

    Hi ​@Callum93,

     

    Thanks for getting in touch.

     

    At the moment, iD Mobile doesn't support eSIMs for smartwatches, including the Apple Watch, and we don't have any information on if or when this may become available.

     

    If you're looking to use an Apple Watch without cellular support, Apple also offers GPS-only models, which connect to your iPhone via Bluetooth and Wi-Fi, so there's no need for a separate SIM or eSIM.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.