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Question

gift card not working

  • August 2, 2026
  • 1 reply
  • 6 views

Had a free £75 gift card with my sim not working on Currys website

1 reply

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  • iD Mobile Employee
  • August 4, 2026

Hi ​@Jaydeevans31.

 

Thank you for your post. I'm sorry to hear you're having trouble using your gift card on the Currys website.

 

To help get this sorted for you as quickly as possible, please reach out to our support team directly through one of the channels below:

 

Live Chat: iD Mobile Live Chat

Social Media: Send us a direct message on Facebook or Instagram

Email: socialqueries@idmobile.co.uk

 

Need a replacement SIM in the meantime?

You can pick one up right away at your nearest Currys store.

Alternatively, let us know and we can arrange for a replacement SIM to be delivered to you within two working days.

 

Thanks,

Marquerita

The iD Mobile Team