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Google Pixel 10 Pro Trade In Promotion

  • September 29, 2025
  • 6 replies
  • 91 views

I have not received promotional trade in payment for the Google Pixel 10 Pro. I have emailed tradeuphelp@currys.co.uk but have not received a reply. Does anyone know any information which might help?

Best answer by Tyler C

Hi there ​@SamCc, no problem. They will get back in touch with you as soon as possible, as they’re quite busy at the moment.

 

Thanks,

Tyler

6 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 30, 2025

Hi there ​@SamCc, sorry to hear that. When did you email the trade-in team?

 

Thanks,

Tyler


  • Author
  • New Contributor
  • September 30, 2025

Hi Tyler,

 

I emailed them seven days ago.

 

Sam


Tyler C
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • Answer
  • October 1, 2025

Hi there ​@SamCc, no problem. They will get back in touch with you as soon as possible, as they’re quite busy at the moment.

 

Thanks,

Tyler


  • Author
  • New Contributor
  • October 1, 2025

No worries thank you


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • October 1, 2025

Thank you for your patience ​@SamCc!

 

Kind regards,

Tyler


  • Author
  • New Contributor
  • October 11, 2025

I have still had no response from the trade in help team. Is there an alternative way to contact them?