Google Pixel 10 Pro Trade In Promotion | iD Mobile Community
Skip to main content
Solved

Google Pixel 10 Pro Trade In Promotion

  • September 29, 2025
  • 6 replies
  • 94 views
S
New Contributor

I have not received promotional trade in payment for the Google Pixel 10 Pro. I have emailed tradeuphelp@currys.co.uk but have not received a reply. Does anyone know any information which might help?

Best answer by Tyler C

Hi there ​@SamCc, no problem. They will get back in touch with you as soon as possible, as they’re quite busy at the moment.

 

Thanks,

Tyler

    6 replies

    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • September 30, 2025

    Hi there ​@SamCc, sorry to hear that. When did you email the trade-in team?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    S
    New Contributor
    • SamCc
    • Author
    • New Contributor
    • September 30, 2025

    Hi Tyler,

     

    I emailed them seven days ago.

     

    Sam

    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • Answer
    • October 1, 2025

    Hi there ​@SamCc, no problem. They will get back in touch with you as soon as possible, as they’re quite busy at the moment.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    S
    New Contributor
    • SamCc
    • Author
    • New Contributor
    • October 1, 2025

    No worries thank you

      Tyler C
      iD Mobile Employee
      Forum|alt.badge.img+24
      • Tyler C
      • iD Mobile Employee
      • October 1, 2025

      Thank you for your patience ​@SamCc!

       

      Kind regards,

      Tyler

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      S
      New Contributor
      • SamCc
      • Author
      • New Contributor
      • October 11, 2025

      I have still had no response from the trade in help team. Is there an alternative way to contact them?

      Not the answer you were looking for?


      Create a new topic and ask a question to the iD Community.


      Create a topic
      Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
      Terms & ConditionsAccessibility statement