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Google Pixel 7a Battery Issue

  • February 7, 2025
  • 2 replies
  • 203 views
S
Community Member

I've noticed my battery has that known issue where it's swollen and drains super quick randomly. I bought this phone online through ID mobile so I'm not really sure what steps I need to take in order to get my phone fixed. Can anyone help?

Best answer by Decembersangel72

Hi ​@Stephington 

You don’t appear to be the only one who has had a problem with this phones battery when purchased from iD Mobile.
This is a previous post…


This was posted by iD Mobile with regards to repairs……
https://community.idmobile.co.uk/help-with-your-phone-206/my-phone-is-broken-how-do-i-get-it-repaired

 

Hope this helps x
 

    2 replies

    Decembersangel72
    Gold Contributor
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    • Decembersangel72
    • Gold Contributor
    • Answer
    • February 8, 2025

    Hi ​@Stephington 

    You don’t appear to be the only one who has had a problem with this phones battery when purchased from iD Mobile.
    This is a previous post…


    This was posted by iD Mobile with regards to repairs……
    https://community.idmobile.co.uk/help-with-your-phone-206/my-phone-is-broken-how-do-i-get-it-repaired

     

    Hope this helps x
     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • February 11, 2025

    Hi ​@Stephington 

     

    Thank you for getting in touch. 

     

    We are very sorry to hear you are experiencing an issue with your handset. 

    If you phone is still in warranty, you will be able to take it to a Currys store for investigation and possible repair. 

    If out of warranty, we would recommend contacting Google directly. 

     

    Thanks, 

     

    Nat 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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