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haw to access live chat

  • October 10, 2024
  • 4 replies
  • 16627 views
M
New Contributor

How do I access the live chat option

Best answer by andewhite

Have you tried online using https://idmobile.co.uk/live-chat, @Mike0105 - tell the bot you want to “talk to a person”.

The iD advisers work until 8pm on weekdays.

      4 replies

      andewhite
      Platinum 
Contributor
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      • andewhite
      • Platinum 
Contributor
      • Answer
      • October 10, 2024

      Have you tried online using https://idmobile.co.uk/live-chat, @Mike0105 - tell the bot you want to “talk to a person”.

      The iD advisers work until 8pm on weekdays.

      Forum member (non-iD).
        D
        New Contributor
        • Dorothy Hamer
        • New Contributor
        • June 6, 2025

        How do I access live chat

        Geluk
        Silver Contributor
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        • Geluk
        • Silver Contributor
        • June 6, 2025

        Always start a new topic, bad form to piggy back others. SEARCH on webpage for LIVE CHAT; simples.

        Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
        Siân W
        iD Mobile Employee
        Forum|alt.badge.img+19
        • Siân W
        • iD Mobile Employee
        • June 8, 2025

        Hi ​@Dorothy Hamer  please visit  https://idmobile.co.uk/live-chat

        Or we can help you from here if you prefer?

        Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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