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Question

How can I move my direct debit to another bank?

  • August 14, 2026
  • 2 replies
  • 17 views

John Loy
Community Member

I need to move my direct debit to another bank.  How can I do this?

 

2 replies

Geluk
Silver Contributor
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  • Silver Contributor
  • August 14, 2026

Pursue such issues via CHAT page; type SPEAK TO A PERSON.😄


Tashnieka D
iD Mobile Employee
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  • iD Mobile Employee
  • August 14, 2026

Hi ​@John Loy,

 

Thank you for getting in touch with us.

If you are registered for an online iD Mobile account, you can update your Direct Debit details through either the iD Mobile app or your online account.

Alternatively, our Live Chat team can help you with this. You can contact them here:

https://www.idmobile.co.uk/live-chat

 

Once connected, select the relevant Billing/Payments option and an advisor will be able to assist you further.

 

Regards,

Tashnieka
The iD Mobile Team