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Question

how do i change account details. i only have a gew months to live and want to sort things out

  • July 28, 2026
  • 1 reply
  • 3 views

I have an id account with 2 sims on it I want to change one of the sims into my husbands name. I have been given only a few months left to live so need to do this now 

1 reply

Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • July 28, 2026

Hi ​@Max03,

 

I am so sorry to hear of this. I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

 

We'll speak to you there.

 

Thanks,

 

Gemma M

The iD Mobile Social Media Team