ordered a phone from ID for my husband, they tried to deliver when we were out (our fault not theirs). It got returned to ID. Spoke to cust serv via online chat and was told they would send it straight out again and we would get an email from DPD, not heard a thing from DPD and now got an email from ID saying 'sorry you are leaving us' and charging £29.99???!!!!!!
now unable to find live chat again.
Best answer by andewhite
Try https://www.idmobile.co.uk/live-chat,
+26Try https://www.idmobile.co.uk/live-chat,
thankyou
Hi
Thank you for getting in touch.
Sorry to hear the delivery was not successful.
Have you been able to speak to the team regarding this matter?
If not please let us know and we will be happy to assist further.
Thanks,
Natalie
hi
no I've not been able to speak with anyone and my husband is getting extremely frustrated ☹️
husband
mr carl martin leach
My phone wont dial out as it is asking for my capped limit to be changed , but my account is in credit and my bills are all paid,
My text allowance is “ unlimited “ but my account shows “ -1/1000 - and I rarely use texts why is this ?
+10My phone wont dial out as it is asking for my capped limit to be changed , but my account is in credit and my bills are all paid,
Don’t piggy back on other’s posts; always START your own.
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