The salesman told me I will be reusing my old ID mobile SIM card when I upgraded my phone but I was emailed a QR code and think I’ve activated an eSIM.
I’m a bit lost.
How do I know the eSIM is active?
Should I then delete the eSIM and insert the card?
+11Hi
I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I'll speak to you there.
Thanks.
Owethu
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