Question

How do I switch to a new iD Sim only plan when my contract ends

Forum|Forum|4 months ago
September 17, 2025
3 replies
389 views

Adam Barr
New Contributor

My 24 month contract ends on 25/10/25. I will move to a Sim only plan and I have found a deal which will still keep me on iD mobile as my service provider.

The new plan is not advertised on iD mobiles website as it is an offer via MoneySavingExpert website but deal ends on 26/10/2025..

By my reckoning I can inform you on 25/9/2025 ( 30 days ) of my intention not to continue my current plan.

If I stay with iD mobile I expect I don’t need to receive a new Sim card and If I sign up for the mentioned new Sim only deal does it automatically commence without the requirement to contact you to cancel my 24 month contract 29 days early ?

A

+6

Anika A
iD Mobile Employee
Forum|Forum|4 months ago
September 17, 2025

Hi @Adam Barr

If you purchase a new plan and choose to stay with iD Mobile, you would need to perform a triangle port method to keep your number as we don’t offer internal migrations within the same network.

If you upgrade, it would be a straight forward process and you wouldn’t require a new SIM. We would recommend calling our Sales team on 0207 1391 397 during normal office hours to discuss your plan.

Anika

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Like

Adam Barr
Author
New Contributor
Forum|Forum|4 months ago
September 17, 2025

So rather than stay with iD its actually easier NOT to stay and avoid the faff , is that correct

Like

+24

Tyler C
iD Mobile Employee
Forum|Forum|4 months ago
September 18, 2025

Hi there @Adam Barr, to stay with us and keep your number, you’d need to order an upgrade, as with most if not all networks. If you decide to order a new plan, but still want your number, you’d need to do a triangle port.

Thanks,

Tyler

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.