Skip to main content
Solved

how do you get your Pac code from Id when hou cant receive/send texts

  • November 18, 2024
  • 1 reply
  • 94 views

Alex Galletly
Community Member

Since moving to ID I haven’t been able to make phone calls or send/receive texts. I want to switch to a new network but can’t send the text for my PAC code. How do I do this? 

Best answer by Tyler

Hey there ​@Alex Galletly, welcome to Community!

 

Would you like us to investigate the calls/texting issue, or are you set on leaving?

 

If you are in the returns period, you’ll need to contact us to set up a return and send you a PAC code, otherwise, you’d be charged the termination fee:

 

 

Thanks,

Tyler

View original

1 reply

Tyler
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 3801 replies
  • Answer
  • November 18, 2024

Hey there ​@Alex Galletly, welcome to Community!

 

Would you like us to investigate the calls/texting issue, or are you set on leaving?

 

If you are in the returns period, you’ll need to contact us to set up a return and send you a PAC code, otherwise, you’d be charged the termination fee:

 

 

Thanks,

Tyler