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How to contact iD mobile

  • February 6, 2025
  • 6 replies
  • 947 views
N
Active Contributor

I need to have a contact number for my son to contact iD mobile, to close my account in the event of my death.

Best answer by MZone

 

    6 replies

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • Answer
    • February 6, 2025

     

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • February 8, 2025

    Hello ​@NightRail 

     

    Thank you for getting in touch. 

     

    The link provided by ​@MZone has all the details but if your son wishes, he can also contact us here and we will make the arrangements.

     

    Thanks, 

     

    Nat 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    Active Contributor
    • NightRail
    • Author
    • Active Contributor
    • February 8, 2025

    Sorry, I’m not seeing a link.

    N
    Active Contributor
    • NightRail
    • Author
    • Active Contributor
    • February 8, 2025

    I’ll be 81 next week and I’m just trying to make things as straightforward as possible for my son. I was just hoping for a simple way for him to get in touch, either an email address or a phone number. Is that really too much to ask.

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • February 8, 2025

    https://community.idmobile.co.uk/cancelling%2Dan%2Did%2Dmobile%2Dplan%2D109/how%2Ddo%2Di%2Dnotify%2Did%2Dmobile%2Dabout%2Da%2Dbereavement%2D44515

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Kash M
    iD Mobile Employee
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    • Kash M
    • iD Mobile Employee
    • February 11, 2025

    Hi ​@NightRail,

    We are here to help if you son needs to get in touch.

    I wish you the best of health and hope that you are keeping well.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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