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How to contact iD mobile

  • February 6, 2025
  • 6 replies
  • 328 views
N
Active Contributor

I need to have a contact number for my son to contact iD mobile, to close my account in the event of my death.

Best answer by MZone

 

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    6 replies

    MZone
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    • MZone
    • Platinum 
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    • 933 replies
    • Answer
    • February 6, 2025

     

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    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2101 replies
    • February 8, 2025

    Hello ​@NightRail 

     

    Thank you for getting in touch. 

     

    The link provided by ​@MZone has all the details but if your son wishes, he can also contact us here and we will make the arrangements.

     

    Thanks, 

     

    Nat 

    N
    Active Contributor
    • NightRail
    • Author
    • Active Contributor
    • 5 replies
    • February 8, 2025

    Sorry, I’m not seeing a link.

    N
    Active Contributor
    • NightRail
    • Author
    • Active Contributor
    • 5 replies
    • February 8, 2025

    I’ll be 81 next week and I’m just trying to make things as straightforward as possible for my son. I was just hoping for a simple way for him to get in touch, either an email address or a phone number. Is that really too much to ask.

    MZone
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    • MZone
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    • 933 replies
    • February 8, 2025

    https://community.idmobile.co.uk/cancelling%2Dan%2Did%2Dmobile%2Dplan%2D109/how%2Ddo%2Di%2Dnotify%2Did%2Dmobile%2Dabout%2Da%2Dbereavement%2D44515

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    Kash
    iD Mobile Employee
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    • Kash
    • iD Mobile Employee
    • 8175 replies
    • February 11, 2025

    Hi ​@NightRail,

    We are here to help if you son needs to get in touch.

    I wish you the best of health and hope that you are keeping well.

     

    Kash

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