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How to view call billing information?

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I have an idMobile PAYGO account.  I am trying to see how I have spent my credit over the past few months but I can’t see how to find this information.

 

I can log in on-line successfully but I can’t see anything about ‘billing’ or some such.

 

I’m sure it must be somewhere! …. but where?

 

Best answer by chrisisbd

Daz_S wrote:

What about this

 

It would probably work except that currently the idMobile app says “Unable to connect to idMobile”.  I’ll try again later today.

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    Decembersangel72
    Silver Contributor

    Hi ​@chrisisbd 

    Unfortunately these details are not available in your account.
    Your usage is shown in detail in the PDF copy of your monthly iD Mobile bill. You can access and download the bills from your iD online account for the last 12 months.

    Hope this helps x

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    Daz_S
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    • Daz_S
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    • February 9, 2025

    What about this

     

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    • chrisisbd
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    • February 9, 2025
    Decembersangel72 wrote:

    Hi ​@chrisisbd 

     You can access and download the bills from your iD online account for the last 12 months.

     

    Well, it would help if I could find how to do it!  That’s why I asked the question, I can’t find where to download the bills!

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    • chrisisbd
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    • Answer
    • February 9, 2025
    Daz_S wrote:

    What about this

     

    It would probably work except that currently the idMobile app says “Unable to connect to idMobile”.  I’ll try again later today.

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    • chrisisbd
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    • February 9, 2025
    chrisisbd wrote:
    Daz_S wrote:

    What about this

     

    It would probably work except that currently the idMobile app says “Unable to connect to idMobile”.  I’ll try again later today.

    Aha! Thank you.  It does work when I go on-line from my laptop.   I have to say it isn’t obvious that one should go to ‘top-ups’ to find what you’ve spent but the information is there.  I’ll try and remember where it is the next time I want to see where my money went! :-)

    Daz_S
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    • Daz_S
      Daz_S
    Kash
    iD Mobile Employee
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    • Kash
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    • February 11, 2025

    Hi ​@chrisisbd,

    Please let us know if you require further assistance.

    Once you get back to us here we can help you out.

     

    Kash

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    Daz_S
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    • Daz_S
      Daz_S
    Decembersangel72
    Silver Contributor

    Hi ​@chrisisbd 
    You can download bills on-line:-
    Login to your account
    Click on ‘Bills’ at the to of the page
    Click on ‘View previous bills’
    It will list the bills available and just click on the ‘Download as PDF’

    Hope this helps x
     

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    Daz_S
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    • Daz_S
      Daz_S
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    • Natalie W
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    • February 16, 2025

    Thank you for your assistance with this ​@Decembersangel72 

     

    Nat 

    Daz_S
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    • Daz_S
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    • February 18, 2025

    Just be mindful with how the online account download file presents the bill(s) compared to the app.

    The online method shows the wrong month on the file name but the bill is the correct month - unless they’ve fixed it recently….?

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    Decembersangel72
    Silver Contributor

    ​@Daz_S I’ve just download this months bill on-line and it was labelled ‘Feb 2025’ so it is working with my account 👍🏻.
    Although I did use the link in the iD Mobile ‘Your monthly bill is ready’ link 🤔
    x x

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    • decosta
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    • February 22, 2025

    https://forums.timezone.com/index.php?t=tree&goto=7784986&rid=161501#msg_7784986
    https://www.minds.com/newsfeed/1739654695384784896
    https://dsta.sh/XsRTu7qpGKdWYoN79

    It seems there might be a misunderstanding in your question. Emirates Airline does not have an "Argentina phone number in Casablanca." Casablanca, Morocco, and Argentina are distinct regions, and Emirates operates separate offices in each. The number you provided, +54 115-219-4129, has an Argentina country code (+54) and appears tied to Buenos Aires (11), not Casablanca. Let me clarify based on available information: Emirates in Casablanca, Morocco: Emirates has an office in Casablanca, and its official contact details are listed on their website (emirates.com) under "Local Emirates Offices." The phone number for Casablanca is typically a Moroccan number with the country code +54. For example, a known contact format for Morocco would be something like xxxxxx, but the exact number depends on their current listing. Emirates in Argentina: The number +54 115-219-4129 aligns with Argentina’s country code and Buenos Aires area code, suggesting it c
    Decembersangel72
    Silver Contributor

    ​@decosta what is this and how is it relevant to this post?🙄

    ​@Kash is this spam??🤔

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