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Question

I haven't been able to receive passcodes for anything such as my bank etc. I have tried restarting my phone.

  • August 23, 2025
  • 2 replies
  • 20 views
R
Community Member

I am not able to receive any passcodes to sign in to anything such as my bank etc. I have tried restarting my phone. Have had my new sim a week now.

    2 replies

    Decembersangel72
    Gold Contributor
    Forum|alt.badge.img+16

    Hi ​@razk2279 

    What phone do you have?

    For iPhone:

    1. Open Settings.
    2. Tap General.
    3. Tap Transfer or Reset iPhone.
    4. Tap Reset.
    5. Select Reset Network Settings.
    6. Enter your passcode, then tap Reset Network Settings

     

    If you have a different phone make/model then let us know so we can advise you further.
    x

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Kash M
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Kash M
    • iD Mobile Employee
    • August 26, 2025

    Hi ​@razk2279,

    Welcome to the Community!

    I hope that your query has been answered by ​@Decembersangel72.

    If you require further assistance, please let us know.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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