Hello
My ID account seems to be not working, I have tried on multiple occasions but it is not working. I am paying 51 pounds per month and I have no idea what I am paying for.
Solved
ID ACCOUNT
Best answer by Daz_S
Hi there
Try using the online portal to see if this is also acting up - http://my.idmobile.co.uk/
If this works then, depending on the age of the phone, maybe consider uninstalling the app and reinstalling it - note for iPhone the minimum spec is iOS 15 or later and Android version 9 and above.
You can also email the app team using this address - appsupport@idmobile.co.uk
+22Hi there
Try using the online portal to see if this is also acting up - http://my.idmobile.co.uk/
If this works then, depending on the age of the phone, maybe consider uninstalling the app and reinstalling it - note for iPhone the minimum spec is iOS 15 or later and Android version 9 and above.
You can also email the app team using this address - appsupport@idmobile.co.uk
+24Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
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