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ID mobile add -on data UK

  • March 25, 2025
  • 1 reply
  • 9 views
C
Community Member

Yesterday I purchased 1GB add on data- but I am still not able to use internet outside of wifi- can anyone help please? I've no idea how to get this working as I thought it would only take a few minutes. Thanks

 

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • March 26, 2025

    Hey there ​@CLB50, sorry to hear that.

     

    Does it shows that the 1GB add-on is active on your account?

     

    Is it possible you’ve used the 1GB already? I ask as it’s very easy to use up 1GB data quickly.

     

    Thanks,

    Tyler

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