My iMessage and FaceTime will not activate with my ID sim after transferring my number to ID 🤔
iMessage will not activate after transferring (pac) number to ID
Best answer by Dave M
Hope some of this may help you- just resolved my FaceTime /iMessage activation problem yesterday:
After switching to iD and following as much as I was able to (with an eSIM not a physical sim) of the advice on community, iMessage and FaceTime still had activation errors.
I had ported my number from O2.
Some details of what I encountered-
Settings >Apple id >Sign-In & Security
Phone number- was marked as unavailable for iMessage and FaceTime with an info button stating- 'You must have a SIM associated with an Apple device for +447xxxxxxxxxx to be used for iMessage and FaceTime'
I deleted this number which could be done as it wasn't registered.
Resetting Network Settings on my iPhone did not resolve the problem.
My number was correctly showing in Settings>Phone
Erasing and inputting it again did not resolve.
I contacted live chat requesting a new eSIM and they were very helpful and quickly emailed out a new one.
I then again attempted to follow the community advice 'How do I fix iMessage or FaceTime issues after I switched?'
I was unable to untick my Apple id email in Settings>iMessage and also in Settings>Facetime.
I had to put my old O2 sim back in which allowed me to do that.
I deleted my original eSIM
This then cleared my phone number in Setting>Phone
I then followed step 4 in 'How do I fix iMessage or FaceTime issues after I switched?' And waited 30 mins while connected to WiFi.
I then downloaded my new eSIM and waited for it to activate and connect.
Following successful connection, Settings>Apple id>Sign-In & Security showed my number again.
I followed step 5 and it worked perfectly, activating in seconds- iMessage and FaceTime work flawlessly with my mobile number now.
I spent 2 days very frustrated trying to sort this out. I hope this helps someone to resolve a similar issue more quickly.
Having an eSIM did make this more difficult to resolve as I had to delete the old one and request a new one, as opposed to being able to remove the physical SIM card from my phone but it is now resolved without having to wait for a physical SIM card to arrive.
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