So I am happy with my handset, and was looking at getting Sim only, but in the back end I only have an upgrade option that offers me a new handset with contract.
Any advice?
Best answer by andewhite
View originalSo I am happy with my handset, and was looking at getting Sim only, but in the back end I only have an upgrade option that offers me a new handset with contract.
Any advice?
Best answer by andewhite
View originalTry calling the iD telephone sales team,
You can contact them on 020 7139 1397, to discuss your upgrade options.
Hey
If your minimum contract period has ended, you can also ‘Change your plan’ to a SIM only plan.
Here’s some more information on changing your plan:
Thanks,
Nikhil
Hey
If your minimum contract period has ended, you can also ‘Change your plan’ to a SIM only plan.
Here’s some more information on changing your plan:
Thanks,
Nikhil
When I do that it changes it to £50 as the only option
Hey
If your minimum contract period has ended, you can also ‘Change your plan’ to a SIM only plan.
Here’s some more information on changing your plan:
Thanks,
Nikhil
When I do that it changes it to £50 as the only option
Perhaps there are some unresolved bugs & issues in the ‘new’ iD app and ‘new’ “My iD Account” online services,
Have you tried speaking to the iD sales team about upgrading your iD plan to SIM only option?
Contact iD telephone sales on 020 7139 1397 or 0800 049 0250.
In addition, the iD Live Chat team can change your plan.
Hey
If your minimum contract period has ended, you can also ‘Change your plan’ to a SIM only plan.
Here’s some more information on changing your plan:
Thanks,
Nikhil
When I do that it changes it to £50 as the only option
Perhaps there are some unresolved bugs & issues in the ‘new’ iD app and ‘new’ “My iD Account” online services,
Have you tried speaking to the iD sales team about upgrading your iD plan to SIM only option?
Contact iD telephone sales on 020 7139 1397 or 0800 049 0250.
In addition, the iD Live Chat team can change your plan.
I phoned someone who was having trouble with their system. Put me on hold then hung up. I could not be bothered to phone back.
Hi
If you’d like us to double check the date on our end, just let us know here and we’d be happy to send you a PM.
-Lauren
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