Incoming and outgoing calls

Can't make or receive calls here Cannock , Staffordshire.

Likewise for Manchester 

Same in Linwood, Renfrewshire Scotland.

And here in Leicester...painful isn't it 

same in London

Neither in walsall westmidlands 

Neither can I in walsall

Maybe we will get a reply at what's going on from ID ??

Nothing works for me in Sunderland either 

Same in Motherwell, husband, daughter and I all on iD network.. no house phone either. I hope they fix it soon, waiting on important call 🤦🏻‍♀️

It's the same in Birmingham can't make calls or receive any 

Service update: We are aware that some

customers are experiencing issues making and receiving calls.

An apology is no good when you need to make an important call 

How long will the countrywide system be down?

Can't make nor receive calls since 11am. I hope we get compensated for the inconvenience. Late last year, there was an outage for a day, yet we got no adjustment to our bills. 

Yes I remember last year and like you say ID should give some compensation for this disruption as last year was nothing.

​@Matthew T any update on when this will be rectified, starting to become a big issue

Has this been resolved as I can’t receive make calls been most of day what are ID doing about it can you contact them does anyone know as new to ID

You can only contact them via chat and that's how they get away with it. I just can't wait to leave in 6 months time. Worst mobile service I've ever encountered. 

Same in cheshire...no calls but data ok

Same in East Sussex.  No calls in- or outgoing for five hours now.  ID mobile app states there will be an update a 18.00 - nothing.  This is shocking service.  We should all be compensated and I think there should be grounds for early termination of contract.  

Same issue here in North Wales not able to call out and when people try and call me it rings on their end but no call logged on my phone my other SIM Vodafone that I'm due to transfer my number from works fine! May end up leaving if the main provider three don't sort their issues out.

Update to earlier post:  ID app is showing an update at 18.00 (it wasn’t) saying that 3UK engineers have identified and isolated the suspected issue.  Pretty meaningless without more info about the nature of the issue and an estimated time to restore service.