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incorrect charge

  • August 3, 2026
  • 1 reply
  • 4 views

Last month July bill I was charged incorrectly for roaming bill even tho I did not activate any services

1 reply

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  • iD Mobile Employee
  • August 3, 2026

Hi ​@neeva 

 

Thank you for getting in touch with us. 

 

I am so sorry that your you were incorrectly charged. Please send us a private message via our Facebook or Instagram page, and we'll be happy to assist.

 

Thank you,

 

Zandile M

The iD Mobile Team