Hi,

Looking for some help,

Hi, I’ve flown into Corfu, Greece this evening from the UK. I have a ID Mobile Pay Monthly account with Unlimited Data, Calls and Texts.
Upon landing I received three texts massages welcoming me to Bosnia, Croatia and Albania.
I then received further texts stating I had used up my data and would be charged.

I’m in Greece which is covered by the Roaming Plan for 30GB. I had been in the country for minutes so I have definitely not used 30GB of data.

I still have not had a Welcome to Greece email.

i only chose ID Mobile due to its Roaming features, first time in use and it’s not going as I’d hoped.

Anyway someone can look into this?