information | iD Mobile Community
Skip to main content
Question

information

  • September 30, 2025
  • 3 replies
  • 14 views

Hello I am looking to find out what the £7.53 extra is on my bill and when my contract ends


 

3 replies

Forum|alt.badge.img+22
  • iD Mobile Employee
  • September 30, 2025

Hi ​@Toonheeder 

 

Thanks for getting in touch. 

Details of your contract can be found within the iD Mobile app.

For information on your charges, please refer to your monthly statement as this will have a breakdown available.

 

Thanks 

 

Natalie 


  • Author
  • New Contributor
  • September 30, 2025

I can’t figure nd when contact ends ? Please advise how to check


Tyler C
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • October 2, 2025

Hi there ​@Toonheeder, you can view when your contract started whilst logged into the iD Mobile app/website, or check your emails for when you ordered from us, and then if you know if your plan is a 1-month, 12-month or 24-month plan, you can easily work out your contract end date from then.

 

Thanks,

Tyler