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invoice number

  • March 4, 2025
  • 1 reply
  • 20 views
K
Community Member

I recently upgraded my phone but didn't receive an order confirmation email and I need an invoice/order number to claim my earbuds.

    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8159 replies
    • March 5, 2025

    Hi ​@Kaiyd 

     

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

     

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

     

    We’ll see you there. 

     

    Tom

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